Logistics Know-how

To secure loyal customers through eco-friendly practices

2023.11.10

it’s crucial to minimize the environmental impact of e-commerce.

To secure loyal customers through eco-friendly practices

In an era where global supply chains are paramount, adopting a global perspective on logistics becomes increasingly important.

Despite insights shared by various global leaders, accessing and comprehending this information in one place can be challenging. Colosseum aims to facilitate understanding of global logistics trends by sharing insights that lead various global logistics markets.

While the growth of e-commerce transaction volume has recently slowed, it continues to expand at a rapid pace, causing environmental issues. As industries grow, they generate environmental problems, with even the renewable energy sector introducing elements harmful to the environment. Anticipating sustained growth in the e-commerce market, there is a concern that it will contribute to larger environmental problems. Even excluding the environmental pollution caused by the products themselves, the entire process from packaging to delivery significantly impacts the environment.

This article covers:
• The environmental impact of the e-commerce industry.
• The importance of eco-friendly e-commerce.
• Methods to enhance sustainability and eco-friendliness in e-commerce.

The environmental destruction caused by e-commerce is substantial.

To mitigate the environmental impact of the e-commerce industry, online sellers need to provide sustainable and eco-friendly products while implementing measures to reduce carbon emissions associated with their products.

In South Korea, there is a notable shift towards packaging in easily recyclable forms, such as Murabel water bottles and transparent beverage containers.

To secure loyal customers through eco-friendly practices

Eco-friendly e-commerce can also secure loyal customers.

The current generation has a responsibility to improve and preserve the environment for future generations. Alongside this moral obligation, eco-friendly e-commerce presents an opportunity to increase customer loyalty and brand awareness, leading to revenue growth.

Recent consumer trends show a preference for brands that align with personal values. In the United States and Canada, 70% of consumers believe that brands should be sustainable or environmentally friendly, with 68% preferring brands that exhibit sustainability and eco-friendliness.

There are various approaches to achieving eco-friendly e-commerce without significantly impacting profitability:

To secure loyal customers through eco-friendly practices

Eco-friendly Packaging:

ransitioning from non-recyclable to recyclable packaging materials and minimizing usage can reduce the environmental burden of waste.

Reducing Single-Use Plastics:

astics, especially in individual packaging and promotional materials, can contribute to environmental conservation.

If individual packaging is necessary, consider using materials that are easily recyclable or composed of biodegradable materials.

Shortening Transportation Distances for Carbon Emission Reduction:

With the widespread adoption of fast shipping, numerous logistics centers have been established near demand points.

Optimizing transportation distances can reduce carbon emissions. Streamlining the entire transportation process, including first, middle, and last-mile deliveries, can provide environmental and cost-related benefits.

Ultimately, implementing eco-friendly e-commerce practices not only contributes to environmental conservation for future generations but also helps secure loyal customers. Continuous efforts are required for sustainable expansion.

Reference
Shipbob: Understanding & Improving Dock to Stock Processes & Efficiency
통계연구원: 한국의 사회동향 2022